MONEY BACK GUARANTEE. We, at 3rd Planet, invest a lot of time researching not only the appropriate combination of ingredients that will achieve the desired effect but also the correct doses to ensure efficacy. We stand by our products. We are confident that you will be pleased with our products that we will offer a complete refund on any purchase. We offer a 30-Day Money-Back Guarantee on all 3rd Planet products. If you are unsatisfied with one of our products, simply address customer service at customerservice@3rdplanethealth.com and delineate the reason for the return, include Return Request in the subject line, and please include you order number and address. We will promptly respond to your request and issue a refund.
Methods of Ordering
To place an order you may do one of the following:
1. Order Online
2. Order by Phone - Toll Free 1-833-373-3662 (solemna) for Solemna 1-833-373-7563 (3rdplanet) for all other products.
3. Order on Amazon 24 hours a day / 7 days a week.
Methods of Payment
3rd Planet accepts Visa, MasterCard, Discover, American Express, and PayPal.
Quantity Policy
We reserve the right to limit quantities. We reserve the right to limit large quantity orders. Please contact a customer service representative if you want to purchase large quantities.
Edit My Order
If you wish to edit or change your order after it has been placed, please call 1- 833-373-7526.
Cancel My Order
If you wish to cancel your order after it has been placed, please call 833-373- 7526.
Contact Us
Toll Free 1-833-373-3662 (solemna) for Solemna and 1-833-373-7563 (3rdplanet) for all other products.